We use a Four discipline, four stage, consulting system
We can't help if we don't understand the problem you are having.
We ask Questions to find your needs.
The first call or contact, which is part of our four phase system is for fact finding.
It is not possible to find areas where help is most needed without understanding your specific needs.
Once the needs are discovered we create a plan to fix the problem. This is often done by collecting feedback from you as business owner and from your social media if you have something set in place. If you don't we help get them set up.
If you are impatient as most business people are the phone, emails, and chats work both ways.
We used to say we think outside the box. Actually we never found the box. There are too many people who say "that won't work." How do you know what is going to work for you unless you try it?
We have heard it said that "what you don't know can't hurt you."
What we know is you can save a lot of time and money by setting up your business, brand and marketing properly. This is true both for the local corner store and the largest corporation.
It includes both online and offline businesses.
Something many companies don't consider and should are brand communities.
Now you, in all seriousness as the business can't set these up. It has to be done by advocates and happy customers. You can guide them in the process, in the end though it is up to them. Part of what we do is offer guidance to you and your followers to make this happen.
No matter what kind of business you own, members of our staff have been providing answers which work since 1970. Online not as long, however staff members have been working online for over 10 years. No one "got stuck" or left behind as the internet goes through it's constant changes.
The most important thing we know is you don't want to be part of the crowd.
Unless you are part of the Amish crowd where 95 percent of businesses are still growing after five years, you are not going to be earning a living as part of the crowd.